Before contacting us for support on AADS Terminal Server, be sure to first check and fix issues as they appear in the Windows Eventlog. The Windows Eventlog can be viewed as follows:
2 of the important Windows Logs are the Application and System logs:
In case there are "problems" in these Windows Eventlog, be sure to fix them. If you are not sure about the cause of these problems or how to fix them, please be advised to seek local IT-consultancy.
In the following example the network
card "e1cexpress" does not work correctly. Due to this there are also other problem
like failing DNS, Netbios and problems with the generic Windows Browsing
If the network card does not work correctly, AADS clients will fail to connect to the AADS Terminal Server.
Copyright 2012-2018 AADS WorldWide LTD. AADS Terminal Server | Application Server | Remote Desktop solutions | Firewall